Pearson Vue, our online examination provider, has sent a notification in relation to their Pearson Vue examinations payment system.
Pearson Vue have informed us of the following:
European regulators are addressing growing complexities in the digital commerce fraud landscape with Strong Customer Authentication (SCA), a fast-approaching regulation intended to mitigate fraud by mandating a more uniform and stringent approach to authentication beginning September 14, 2019.
Pearson VUE is meeting this requirement by implementing 3D Secure (3DS) – an additional security layer for qualifying online credit card transactions on our candidate website for candidates who hold an EU billing address. The 3DS verification technology will be applied to all EU transactions of 30 EUR and over (or the equivalent) as set by the European Commission.
The introduction of this regulation may result in candidates noticing a slight change when processing payment when transacting on the Pearson VUE candidate website. As a result, these candidates may have an extra step in the checkout process where the candidate’s bank asks the candidate to verify their identity. This step is determined by each candidate’s bank and will vary slightly as such. If candidates have any issues completing payment, they should refer to their bank for assistance. Also, please note – if Pearson VUE is not the party collecting payment, the SCA compliance responsibility falls to whomever the collecting party is. We are providing this information to keep you updated on the changing regulation and Pearson VUE’s resulting compliance on the matter.
Please be assured, other than the extra verification step in the checkout process, there will not be any additional action for you or your learners.
This notification is only applicable to any learners who, having used their inclusive examination attempts, are required to pay for entry to further examinations.
Further information on the EU directive can be found in the Forbes article, attached in this hyperlink: